November 22-23, 2021: GoDaddy WordPress outages and intrusions. Yesterday, GoDaddy sent an email describing the issues. Today, there are additional problems. Many sites are inaccessible at the moment. It’s a global, system-wide issue for GoDaddy’s WordPress hosting services. Here’s that email: We are writing to inform you of a security incident affecting your GoDaddy managed WordPress hosting service. On November 17, we identified suspicious activity in our WordPress hosting environment and immediately began an investigation with the help of a third-party IT forensic firm and contacted the police. Our investigation is ongoing, but we have determined that around September 6, 2021, an unauthorized third party gained access to certain authentication information for back-office services, specifically, the customer number and email address associated with your account. ; your WordPress admin login configured at startup; and your SFTP and database usernames and passwords. What this means is that the unauthorized party could have gained the ability to access and make changes to your managed WordPress service, including altering your website and the content stored on it. Exposing your email address can also present a higher risk of phishing attacks. We are taking several steps to protect you and your data. First, we have blocked the unauthorized third party from our systems. Second, we have reset your WordPress admin login credentials, sFTP password, and your database password. Your website is still up and running, but you won’t be able to edit content until you set new passwords. .
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